Continue to having hassle? Just fall by any of our 8 service facilities — the account holder have to be present for an in-human being verification.
Do I need to change unit to work with 5G? You will need a 5G-able device that supports the 5G bands we use. When your product is 4G only, it will stay on 4G – you received’t get 5G speeds or capabilities.
Incorrect variety of present telco/entered the incorrect service kind though signing up: make sure you compose to us at [email protected] to resubmit your port in request with the right depth.
In the event you’ve signed up online for an eSIM: only set up your eSIM on the product any the perfect time to get related.
If there is insufficient balance inside your wallet, the full sum might be billed on the credit score / debit card associated with your company account. We don't help partial deductions at the moment (but we’re working on it!)
What on earth is a knowledge-only program? Data-only plans have only neighborhood and roaming data – designed for our buyer who want much more details for searching, streaming, and keeping connected on the go! It’s best for those who need a next SIM, college students and tourists!
Outstanding payments situation: When you've got superb bills, be sure to settle the balance with the latest telco and update us at [email protected] to resubmit your port in ask for.
What varieties of ID paperwork are acknowledged for register? The next identification documents are approved for registration. Do make sure you have your unique document and that it is even now valid for at least 6 months through the signal-up day.
Can I transfer the ownership of my mobile plan? Presently we would not have transfer of ownership functionality. Please check with your family and friends to sign-up new line with
How do I realize if 5G is Energetic on my machine? If you’re connected to 5G, you’ll see a “5G” icon inside your standing bar. If it’s not showing, check flyer printing that:
Enroll in an eight strategy – all through registration, pick ‘Use Latest Quantity’ and provide us your current range & operator. You should definitely don’t terminate your selection using your latest operator, usually you gained’t be able to port-in!
My baby and I've eight lines. How can I handle my child's line in my account? Only go in your account > Control Assistance and Adhere to the on-screen Guidance to incorporate and handle Yet another line in your account.
On the internet join: Select your preferred approach and maintain your unique physical ID or Singpass Completely ready along with you – we’ll want it to validate your identification.
How can port-in perform? Port-in permits you to provide your current amount to eight without service interruptions. That way, you receive the top price and very best protection in Singapore!